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好又多公司是经国家商务部批准的外资商业企业，自1997年8月成立至今，队伍不断发展和壮大。旗下经营的大型连锁店（含加盟）达100多家，总营业面积五十五万多平方米，员工总数35000余人，经营品项近2万种。好又多成为中国大陆连锁分店数量最多的外资商业企业。2005年营业额120亿人民币。
公司销售网络遍布国内20多个省、区、直辖市。广州、深圳、湛江、中山、东莞、番禺、佛山、福州、福清、厦门、长沙、南昌、上海、南京、无锡、苏州、杭州、温州、宁波、绍兴、义乌、嘉兴、常州、武汉、合肥、北京、大连、哈尔滨、成都、南充、绵阳、重庆、昆明、西安等城市均设有分店。
好又多的愿景：“成为世界级企业”。
好又多的核心价值:
“服务”-为顾客提供更完善的服务是好又多努力的目标。
“分享”-好又多为员工提供知识分享和经验交流的平台。
“诚信”-好又多以诚为本，为顾客提供诚信的服务。
“拼搏”-好又多在拼搏中求发展，力争上游。
“团队”-好又多为所有员工创造一个温暖的大家庭。
“创新”-创新思维。
随着开店数的迅速增加，好又多公司的管理机制日臻完善。营运、系统等方面都不断精益求精、整合及规范。工程招投标，做到公平、公正、公开；新店设计、规划实行标准化;管理干部实行本土化战略;育才留才上提供完善的教育训练体系和晋升制度。
“服务永远第一，顾客永远第一，保证满意”，公司始终以顾客为中心，会员制度正在进一步推动中。
公司开通了总经理投诉专线，内容涉及商品面、服务面、财务面等各方面，全面接受厂商、顾客的建议和监督，以求做到良性互动。好又多以现代化的管理模式，加上雄厚的经济实力，力争在日趋激烈的市场竞争中独占鳌头，为中国的商业发展做出一份贡献。
Bounteous Company Limited
Trust-Mart is a foreign-owned hypermarket enterprise which has
been authorized by China’s Ministry of Commerce to operate
nationwide. Founded in August 1997, Trust-Mart has
been growing rapidly; operates more than 100 hypermarket stores;
has over 550,000 square meters of selling area and carries more
than 20,000 SKUs. Trust-Mart has more than 35,000 employees.
Today, Trust-Mart is the largest hypermarket operator (by store)
in China, and its 2005 revenue has reached RMB12 billions.
Trust-Mart currently operates in 34 cities across 16 provinces and
municipalities nationwide, and this represents one of the widest
geographical reaches in China’s hypermarket sector. The cities
include Guangzhou, Shenzhen, Zhanjiang, Zhongshan, Dongguan, Panyu,
Foshan, Fuzhou, Fuqing, Xiamen, Shanghai, Nanjing, Changsha,
Nanchang, Wuxi, Suzhou, Hangzhou, Wenzhou, Ningbo, Shaoxing, Yiwu,
Jiaxing, Changzhou, Wuhan, Hefei, Beijing, Dalian, Ha’erbin,
Changdu, Nanchong, Mianyang, Chongqing, Kunming, Xi’an.
The Vision: be a world-class enterprise
The Core Values:
Service - provide the best and comprehensive service to customers
Sharing - provide employees an environment for sharing knowledge
and experience
Honesty - honesty is the principle of doing business
Hardworking - work hard so we can achieve the goals in this
competitive environment
Teamwork - emphasis the importance of teamwork and be successful
together
Innovation - encourage employee creativity to perform better at
work
As the company grows rapidly, Trust-Mart has significantly
improved and standardized its management strategies, operations,
IT systems, and etc. E.g., to be fair and open, the construction
projects are awarded to the suppliers via the bidding process; new
store design and planning has been standardized; recruit more
local management staffs and providing them excellent training and
promotion opportunity. The company always focus on improving its
customer relationship, and the goal is “Customer First！Best
Service！Satisfactory Guaranteed!”. Trust-Mart provides a good
membership program, and it currently has more than 10 million
members. The company will expand and enhance the membership
program to all regions.
To provide better communication and interaction channels to the
valuable customers and suppliers, Trust-Mart has set up the CEO
hotline to listen to the suggestions and handle the complaints
from our customers and suppliers. With the advanced retail
management model and the strong financial power, Trust-Mart has
become the market leader in the retail industry, and keeps
contributing to China’s economy growth.
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